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Slot Supervisor

Overview..Your daily responsibilities include
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.€ Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.€ Responsible for supporting compliance to departmental budgets.€ Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. € Ensures efficiency of Slot machines and related gaming equipment during assigned shift.€ Ensures customer service meets established standards. € Verifies jackpot payouts, when applicable, in accordance with established procedures.€ Assists with service light calls in accordance with established procedures. € Notifies manager if any technical or service issues arise.€ Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.€ Maintains strict confidentiality in all departmental and company matters.
To be successful in this position it will require the following skill set
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
High school diploma or GED; or six months to one year experience in Slots; or equivalent combination of education and experience.
Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
Excellent skills in both written and oral communication.
Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Slots operating systems.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
SUPERVISORY RESPONSIBILITIES
This job may or may not have supervisory responsibilities.
Manages work procedures and expedites workflow.
Provides coaching and counseling to team members.
Something to leave you with..

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