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Slot Attendant

Overview
Don't just work. Work Happy.
A career in gaming? At Hollywood Casino Charles Town we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Provides fast, friendly, professional and responsive customer service to guests and team members
Carries a bank of money, making change and payouts to guests
Keeps assigned working area clean and organized
Resolves service issues according to the service recovery toolbox
Knows and promotes current casino events and programs and can give guests directions to all casino areas
Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play
To be successful in this position it will require the following skill set
Must be at least 21 years of age
High school diploma or GED
Working knowledge of basic Microsoft Windows / Office applications
Prior customer service in a fast paced environment preferred
Previous cashiering experience in a high volume environment preferred
Read, write, speak and understand English
Excellent customer service/communication skills
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as outlined by company policy
Must be physically mobile with reasonable accommodations
Able to work at a fast pace in an often crowded/noisy environment
Must be able to accurately and quickly process all cash transactions
Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, ID's), bend, stoop and twist while handling transactions; stand and walk for the entirety of shift; able to use hand motions when receiving payment and giving change
Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
Able to work in constricting areas
Able to tolerate second-hand smoke, noise, bright lights
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Must qualify for licensing with the West Virginia Racing and Lottery Commissions.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer

. Apply now!

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